Contact Us
Best Poker Sites exists to help players compare online poker sites on the things that actually matter — traffic, game variety, bonus terms, and cash-out speed. If something on the site looks off, you've spotted an error, or you'd like to suggest a poker room we haven't covered yet, we want to hear from it.
How to reach us
The best way to contact the lovelyluciano.com team is by email at [email protected]. We read every message and try to respond within a couple of business days. Please note we're not able to help with account issues, deposits, withdrawals or bonus disputes tied to a specific poker site — those need to go directly to that operator's own customer support team, since we don't hold or manage player funds ourselves.
What we can help with
- Corrections or updates to information in one of our poker site reviews
- Questions about how we score and rank operators like Coinpoker, Bovada, Stake, Ignition, or the other rooms featured on this site
- Suggestions for poker sites or apps you think we should review
- General feedback on the site, its content, or its usability
- Enquiries about our commercial relationships or how the site is funded
A note on how this site makes money
Best Poker Sites may earn a commission when readers sign up with a poker site through links on this site. This doesn't cost you anything extra, and it never determines how a site is ranked or reviewed — our editorial ratings are based on our own research into traffic, game selection, bonus terms, licensing, and payment reliability. If you have questions about this arrangement, our About Us page has more detail on who we are and how we operate.
Reporting an issue with a review
Poker sites change their bonuses, licensing status, and features over time, and we work to keep our pages current, but occasionally something slips through. If you're playing at one of the rooms we cover — say Americas Card Room, Black Chip Poker, or Betonline — and notice a detail on our page doesn't match what you're seeing at sign-up (a different deposit match, a changed playthrough requirement, and so on), let us know via email with a link to the relevant page. We'll verify it and correct it if needed.
Before you get in touch about a specific poker site
A few things are quicker to resolve directly with the operator rather than through us:
- Verifying your identity (KYC) after signing up
- Delays or questions about a specific withdrawal
- Disputes over a hand, a table, or a tournament result
- Closing an account or requesting a self-exclusion
Each licensed poker site has its own support team and complaints process, and they're better placed to look into account-specific issues than we are.
If gambling has stopped feeling fun
Online poker is meant to be entertainment, not a way to cover bills or solve money problems, and no strategy or site removes the risk of losing. If you're worried about your own play or someone else's, our Responsible Gambling page has practical resources, and the National Problem Gambling Helpline is available at 1-800-GAMBLER. Play is intended for adults aged 21 and over in most regulated states (18+ in a few); please check your state's minimum age before signing up anywhere.
Other useful pages
Before reaching out, you might find your answer already on the site. Our Terms and Conditions page covers how we operate this site, and our About Us page explains our review process and who's behind Best Poker Sites in more detail.